SMS stands for Short Message Service. It is a service available on most mobile phones that allows the sending of short messages (also known as text messages) between mobile phones.
What is GSM?
GSM stands for Global System for Mobile Communications. It is one of the most popular standard of mobile phones in the world.
What is GPRS?
GPRS stands for General Packet Radio Service. It is a mobile data service available to users of GSM and IS-136 mobile phones. GPRS is normally charged by the amount of data transferred rather than by airtime.
Products
What is MoCo ?
MoCo stands for Mobile Communicator. It is the proprietary product of Lexel Technologies Pte Ltd.
MoCo is a complete SMS software that can be used for SMS broadcast, SMS marketing, SMS appointment reminder, SMS Voting, SMS Survey and many other tasks.
How can MoCo help me ?
MoCo comes in different editions. Whether you are a sole-proprietor looking for cheap SMS marketing tool, or a marketing specialist looking for a complete SMS marketing solution, or a dentist/medical specialist looking for SMS appointment reminder solution, you will be able to find an edition that suits you most.
For corporate users, we have the MoCo Enterprise Edition that allows a network of PCs sharing the gsm modem resources.
Does MoCo comes with a gsm/gprs modem ?
Yes. MoCo comes with a usb gsm/gprs modem.
What do I need to run MoCo ?
You need a PC/laptop running Windows XP/2000/2003/Vista/7/8, and a free usb port for the gsm/gprs modem. You do not need any servers or internet connections to run MoCo.
MoCo
I have an existing database. Can I import into MoCo ?
Yes, you can import your existing customer database into MoCo. MoCo can recognize and import MS Excel file (1997-2003), Comma-Separated-Value (csv) files and tab-delimited files.
I am importing my customer database from MS Excel into MoCo. What do I need to take note of ?
Firstly, Make sure that the first row of your excel file is the field names. The field names of your excel file do not have to match exactly with the field names of MoCo.
Secondly, if your excel file is not .xls format (1997-2003), please save it as this format in MS Excel before importing it into MoCo.
When I import my MS Excel file into MoCo, the mobile phone column has a ".0" appended to it. How do I rectify this ?
Microsoft Excel tends to append a ".0" to fields that consist of all numbers. MoCo will automatically remove the ".0" from the fields.
When starting MoCo, I encounter the error message "No modem detected. Please check GSM terminals connection and restart the application after 1 minute." What could be the problem ?
MoCo is unable to detect the gsm modem. Please check the following items:
The gsm modem driver is successfully installed. See section 1.1 of the MoCo User Manual for steps to install the gsm modem driver.
The gsm modem is plugged into a usb port of your computer.
You have inserted a SIM card into the gsm modem and close the slot cover.
The LED light of the gsm modem should be blinking. If the LED light of the gsm modem is not blinking, it means it has not established connection with the telecom base station. Wait a while for it to blink.
If the LED light of the modem still does not blink after 1 minute, do the following:
Plug out the gsm modem. Take out the SIM card.
Use a dry cloth to wipe the chip surface (the golden/yellow area) of the SIM card.
Insert the SIM card back into the modem. Close the cover and plug the modem back in to the computer.
Wait a few seconds for the LED light to blink. Then run MoCo.
