Case Study: Using MoCo SMS Suite in Dental Clinics

We will illustrate how MoCo SMS Suite can be deployed in various sectors by using different real-life case studies. In this article, we will show you how MoCo SMS Suite can be deployed in the Dental industry. The dental clinic’s name in this article is not the actual name.

Problems:

Angel Dental Clinic has an existing Clinic Management System (CMS) that was used for many years. Recently, they wished to upgrade their computer system but their existing CMS wasn’t able to run on the new operating system.

Thus, the dental clinic decided to procure a new Clinic Management System that offers more features than their existing one. The new Clinic Management System should have the following features:

1. Patient Registration System and Printing of Patient labels
2. Perform 6-monthly patient recall via SMS
3. Perform Appointment reminder via SMS
4. Accounts System and Invoice Printing
5. Management of Medical and X-Ray records

Our Solutions:

We recommended Angel Dental Clinic to use our MoCo SMS Suite Pro Dental Edition. The system was deployed on the computer at the counter.

1. Patient Registration System & Printing of Patient Labels

 

moco case study dental1

Our MoCo Address Book will be used for Patient Registration. Once a patient is added into the Address Book, the staff can use MoCo to print out patient labels.

 

2. Perform 6-monthly patient recalls via SMS

Angel Dental Clinic used to mail out post cards for 6-monthly patient recalls. They wished to switch to using SMS because it is much cheaper and more effective than sending out postcards. Moreover, sending out patient recalls via SMS also makes less work for the staffs.

MoCo is able to retrieve out patients that are due for recall, and then send out sms to them:

moco case study dental2

3. Perform Appointment reminder via SMS

Angel Dental Clinic used to remind their patients for appointments via phone calls. But this method of reminder was time-consuming and often not effective as sometimes the patients were in meeting and unable to take calls. MoCo has a built-in Appointment Book which can be used for tracking appointments and sending SMS reminders:

moco case study dental3

4. Accounts System & Invoice Printing

MoCo has a built-in Accounts System to track accounts, print invoices and generate accounts sheets:

Accounts System for Dental

5. Management of Medical and X-Ray records

MoCo has a built-in Medical & X-ray records management system for the clinic to keep track of their medicine records:

Med System

MoCo SMS Suite Pro Dental edition was successfully installed onto the clinic’s computer and is integral to the daily operations of the clinic.